Recently I have started recommending WordPress clients use Gravity Forms on their sites rather than relying on free plugin form generators. While free plugins are great and the price certainly can’t be beat, they leave the door open for potential problems. Sometimes those free plugins just break, due to an upgrade or conflict with other plugins, and not always are those broken plugins operated on and brought back to life right away.
Here lies the problem; if someone visits your site and your contact form isn’t up and running.
How do they contact you?
How long has that form not been working?
Once you have your site built and the designer or developer hands you the keys how do you fix that kind of problem yourself? Unfortunately without hiring them again to troubleshoot and fix the problem most people are dead in the WordPress water.
So my best advice on this subject is to invest that bit of extra in your website. A $40 individual license is far more economical than $60-$100 an hour for a developer or design to try and rectify the problem later on. Gravity Forms are fairly easy to learn for even the novice user. Your designer or developer should set you up initially and create what forms you may need to start, but don’t be afraid to ask for a tour or lesson in how to use Gravity Forms. With the purchase of a license you get access to their documentation and support, so if a problem arises you have help right at your fingertips, no developer required.
Want to learn more? Here’s their site: gravity forms